Amid rising fraud cases, Nigerian banks have once again sent messages to customers to be vigilant during the festive season. In similar messages, the banks also provided steps on actions customers must take to avoid falling victim
Leadership reports that Nigerians have lost a whopping N51 billion savings to banking-related fraud between 2019 and July 2023.
A breakdown showed that in the first quarter of 2023, the total fraud losses stood at N51 billion, which increased to N9.5 billion as of July 2023.
Banks warn customers
In its message to customers, First Bank of Nigeria, one of Africa’s largest private-sector financial services providers, warned customers against scams.
The message on X, formerly Twitter, noted that customers must be scam-conscious. The post reads:
“Being scam conscious cannot be over emphasized. This season let’s be at alert and cautious. Please note: Do not disclose your PINs, passwords, OTPs, and other personal banking details to anyone as FirstBank will never ask for these details.
“FirstBank will never redirect you to a WhatsApp or Telegram platform to treat your complaints.”
In a similar message to customers, EcoBank also said:
“Merry but at alert. Do not give out sensitive account information such as PIN numbers, user IDs and passwords or full card number.
“Ecobank will never ask for these details.”
Access Bank also warned its customers:
Please be alert, especially at this time, and protect yourself against fraudsters by never sharing your password, BVN, and/or PIN with another person, not even an Access Bank employee, never clicking on links or opening/downloading attachments or software from unknown sources, emails, or text messages, and never responding to unsolicited messages and calls that ask for your personal information or financial details; if you are ever asked any of these, refuse and contact us immediately.